Terms of service

Terms of service

Terms of service

These terms apply to all purchases made through this online store, operated by Formston Consulting Pty Ltd (ABN 11 616 178 619, ACN 616 178 619). By placing an order, you agree to these terms.

About our products

We sell physical books authored by, or featuring, Matt Formston. Product descriptions, photographs, and prices are provided in good faith and are accurate to the best of our knowledge at the time of publication. We reserve the right to correct errors and to refuse or cancel any order arising from a pricing or description error.

Orders and payment

All prices are in Australian dollars and include GST where applicable. Payment is processed at the time of order through Shopify Payments. Your order is confirmed when you receive an order confirmation email. We reserve the right to refuse or cancel any order at our discretion, including for suspected fraud, payment failure, or stock availability.

Shipping

See our shipping policy for delivery times, costs, and conditions.

Returns

See our refund policy for return conditions and process.

Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Intellectual property

All content on this store — including text, images, product descriptions, logos, and book covers — is owned by Formston Consulting Pty Ltd or its licensors and is protected by copyright. You may not reproduce, distribute, or use any content for commercial purposes without written permission.

Limitation of liability

To the extent permitted by law, our liability for any claim arising from your use of this store or our products is limited to the purchase price of the relevant order. Nothing in these terms limits any rights you have under the Australian Consumer Law.

Governing law

These terms are governed by the laws of New South Wales, Australia. Any dispute will be resolved in the courts of New South Wales.

Changes

We may update these terms from time to time. The current version is always published on this page. Your continued use of the store after changes are published constitutes acceptance of the updated terms.

Contact

Formston Consulting Pty Ltd ABN 11 616 178 619 ACN 616 178 619 info@mattformston.com